Quality Improvement Action
As earlier intimated, one of the strategies through which Mountain Home VA Medical Center (VAMC) in Johnson City would achieve its goals was through quality improvement. This is a practicable aspect of the company that directly impacts on the success of its set objectives, therefore, a Quality Improvement action is very essential. Timely delivery of services is central in the development of a quality improvement action plan as it would significantly improve the service delivery of the medical center.
Developing a Quality Improvement Action plan entails a number of processes that would determine the success or failure of this plan for Mountain Home VA Medical Center. First, it is essential to have a description of the purposes, policies, priorities, and main goals of the Quality Improvement action. The next step in coming up with a formidable QI actin plan is describing the systems of the organization that need to implement this program. In the case of VAMC, this entails setting up QI committees with organized structures, descriptions, and function. Roles and responsibilities are clearly defined in the organization, not just to avoid duplication of work and delays that adversely impact organization. The next process in developing a QI action plan is through obtaining customer feedback and inputs. It is through such customer inclusion and involvement that the Quality Improvement plan can be assessed while at it motivate employees to be embracive of the company’s vision (Hrsa.gov, 2015).
Quality Improvement Action Plans also entail measurement processes that are able to establish their suitability in an organization. With the internal data of Mountain Home VA Medical Center, it is possible to ascertain the suitability of the QI action through customer feedback. The action plan should therefore be linked to the organization’s database as this is a crucial feedback system. Central to the QI Action plan is the description and analytics of the communication of Mountain Home VA Medical Center. Having established that timely services delivery is of great importance, a perfect action plan would involve the creation of an elaborate