Hi, Need help with the following please? ——- Build a Balanced Scorecard for the following organization (please follow this link to find the company s financial report for 2010-2011: http

Hi,

Need help with the following please?

——-

Build a Balanced Scorecard for the following organization (please follow this link to find the company’s financial report for 2010-2011: http://naacp.3cdn.net/b2fc34d84b0d25ac56_bsm6ibelw.pdf). Focus your attention on the unit with which you are most familiar rather than the organization as a whole. Identify the strategic objectives of the entire organization and the secondary objectives for the unit. Develop three specific objectives within each of the four perspectives for the unit. Each objective should have at least one quantified target metric associated with it.

It is essential to understand what metrics are. The specific information needed to calculate each metric should be discussed. For each metric discuss the appropriate target value and the actions that need to be taken to achieve the target. Please format your paper in Microsoft Word.

Metrics

Develop three specific objectives within each of the four perspectives for the unit.

Each objective should have at least one quantified target metric associated with it.

So your table should contain 4 perspectives, each with 3 specific objectives, and a target value of the metric for each objective.

Please review the attached METRICS WORD DOC for a sample table.

Thank you in advance.

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1.
Build a Balanced Scorecard for the following organization (please follow this link to find
the company’s financial report for 2010-2011)
. Focus your attention on the unit with which you
are most familiar rather than the organization as a whole.
Identify the strategic objectives of
the entire organization and the secondary objectives for the unit
.
Develop three specific
objectives within each of the four perspectives for the unit. Each objective should have at
least one quantified target metric associated with it.
It is essential to understand what metrics are. The specific information needed to calculate each
metric should be discussed. For each metric discuss the appropriate target value and the actions
that need to be taken to achieve the target. Please format your paper in Microsoft Word.
Metrics
Develop three specific objectives within each of the four perspectives for the unit.
Each objective should have at least one quantified target metric associated with it.
So your table should contain 4 perspectives, each with 3 specific objectives, and a target
value of the metric for each objective.
If you would like to see a sample table of metrics, here is one example:
Perspective
Objective
Metric
Target Value
Financial
Revenue Growth
Operating Profit Growth
Short-term Solvency
Long-term Solvency
Annual Rate of Growth
% EBIT/Sales
Current Ratio
Long-term Debt/Equity
> 6%
> 7%
> 2.0
< 30% Customer Increase Number of Customers Maintaining Transaction Size Improve Customer Satisfaction Annual rate of Customers Increase Average Transaction Size Median Score: Customer Survey > 5%
> $600
> 90%
Internal
Product Improvement
Ratio of New to Old Products
“Members”
Maintain Market Share (Non-
Profit)
% R&D Expense to Revenue
Ratio of New to Old
“Members” Products
Market Share %
> 4%
> 8%
> 24%
Learning
Employee (“Volunteer”)
Training
Employee (“Volunteer”)
Turnover
Employee (“Volunteer”)
Compensation
Annual Hours of Employee
Training
Employee Turnover
Average Compensation
> 30,000
< 3% > $38,000

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